Whether you are operating a worldwide enterprise or a small start-up company, effective communication is important to the success of any business. No organization can succeed over the long-term if the workers fail to communicate. Lack of proper communication will be evident in the form of wasted time, missed appointments and disjointed meetings. However, companies have many technological tools that create an avenue through which honest and open communication is respected and valued.
Avenues for honest and open communication
As companies seek to compete effectively within the global economy, many ways of office communication have been developed. Many of these technologies provide the business with more efficient equipment to help with communication. A variety of technological tools have been developed to help with communicating. Some give the benefit of written form communication while others give the benefits of oral communication.
The electronic mail is a widely used form of business communication. Although organizations can use different forms of communication, the email offers an effective method of communication particularly when it is utilized properly. Email offers a good idea for firms to foster a one-on-one communication as well as cooperation. The email is equally valuable when the organization has several offices in different regions.
· Instant messaging (IM system)
The IM system offers a valuable tool for use in business. Instant messaging is superior to email. With the instant messaging program, managers and supervisors can take note of workers who have signed in, workers who are on their desks, workers who have left the office and workers who are attending meetings. Employees often receive the much required answers quickly using the Instant Messaging system than by email or phone. Knowing the employees who are available helps to save valuable time, helping business owners to find resources when they are required. The MS Office Communicator is a widely used IM messaging program. Many of the smaller businesses utilize the Web-based IM programs from Google, Yahoo and other sources.
· Intranet sites and SharePoint
Setting up an intranet site offers the best methods for smaller firms to keep their employees in the loop, communicating new information. Creating a “What is new” section on the company’s website offers an ideal way for talking about the new business wins, collect employees input through periodic surveys and post job opportunities. Furthermore, the company can use the MS SharePoint services to generate an internal website that has been designed for projects. The project managers can utilize these specialized websites in sharing information and documents, helping the project to operate smoothly and effectively.